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If you do not see any jammed paper in the rear access area, press the tabs on the sides of the duplexer, and then lower the cover. Clear jammed paper from the rear of the printer Remove any jammed paper that is accessible from the rear of the printer. Clean the rollers in the duplexer Clean the rollers behind the ink access area of the printer. Asia Pacific and Officejrt. Push in the button on either side of the two-sided printing accessory duplexerand then remove the duplexer.
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Would you like to view the product details page for the new product? Turn the printer on, if it is not already on. Officejt indicates that paper might be jammed inside the printer. Your printer might look slightly different than the one pictured, but the steps are the same. Look for jammed paper Paper jams can occur in multiple areas of the printer. HP encountered an error while trying to scan your product. Solution and Diagnostic Data Collection.
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HP Officejet Pro Printers – Paper Jam Error | HP® Customer Support
Gently remove any jammed paper or bits of torn paper from the rollers inside the printer. Please try again shortly. Never load mixed types of paper in the tray.
Clear jammed paper from Tray 1 Remove any loose or jammed paper that is accessible from the Tray 1 area. Reconnect the power cord to the rear of the printer, and then turn on the printer. How does HP install software and gather data? Press the Up button to turn off the printer.
HP Officejet Pro 8600 Printers – Paper Jam Error
HP Officejet Pro L7680 All-in-One Printer
Check the carriage path with the carriage undocked Check the carriage path with the carriage undocked from its station on the far-right side of the printer. The following video demonstrates how to clear a paper jam. Contact HP Support to schedule a repair or replacement.