If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. In Windows, search for and open regedit. To reset the drive, follow these steps:. Be careful not to dislodge other cables. If your notebook computer has a battery that is sealed within the computer’s case, a battery that cannot be removed easily, skip this step. Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app.
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Use these steps to troubleshoot this condition. Scan for hardware changes again to attempt to detect the drive. After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go:.
For more information and support, td-h653 to Issues with Apps in Windows If drive name is shown with a disabled icon the drive icon is marked with an arrow pointing downthe hpp has been disabled. For any other error, refer to the information that is provided with the error code.
If a LowerFilters value is listed on the right side of the registry editor window, click the LowerFilters t-h653, and press the Delete key. Once you have installed the updates or if no updates were available, continue to the next step.
HP TS – H653 Internal SATA Desktop Optical Drive- lightscribe
Then complete the following steps. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.
Use the following steps to access the BIOS:. To access the BIOS, turn off hl computer, then restart using the following steps:. Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, it might be a problem with the hardware.
Check the Microsoft Store.
HP and Compaq Desktop PCs – TSST TS-HN DVDRW Drive May Scratch Discs | HP® Customer Support
In Windows, search for and open Device Manager. Use the HP recovery process to install the original drivers and software that came with your computer. If Windows recognizes the drive, you are finished. The BIOS in your computer manages all communication between the hardware components and the operating system.
If you find a firmware update, select the ones that apply.
Do the following depending on hl displays in the Device Status section:. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery or batteries. Make sure you have selected this exact key name. This product contains components that can be damaged by electrostatic discharge ESD.
Many of the apps that came pre-installed on your computer are available to download for free in the Microsoft Store app. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation. A copy of the registry has saved for back-up purposes to the Documents folder. To reset the drive, follow these steps:. Be careful not to slide skin along any interior metal edge of the computer.
HP Ts-h653 16x DVD -rw SATA Burner Drive Black
Turn on the computer and wait for Windows to start. Performing a System Recovery Windows Replace the default text for the new value by typing the following then pressing Enter:. If you are using a desktop computer, continue to Check the drive cable connections.
If problems occur after using these steps, browse to the file and double-click it to restore the registry.
You might have to restart the computer. A copy of the registry has been saved for back-up purposes to the Documents folder.